Making a complaint.

Working copy for development. Confirm the exact wording against the final licence, credit representative, PI, AFCA and privacy arrangements before launch.

Our commitment

We take complaints seriously and aim to resolve them quickly and fairly.

How to make a complaint

• Email: info@fundingpath.com.au (placeholder).
• Phone: +61 3 9000 0000 (placeholder).
• Please include your name, contact details and what happened.

What happens next

1. We acknowledge your complaint.
2. We review the matter with the people involved.
3. We respond with an outcome and reasons.
4. If you're not satisfied, we'll tell you about external options.

External review

External dispute resolution scheme details (for example, AFCA membership where applicable) are to be confirmed against the final licensing arrangements before launch.